We accept returns under specific conditions if:

1. You receive a damaged, defective, or incorrect product.

2. The return request is initiated within 48 hours of delivery.

3. The product is unused, unopened, and in its original packaging.

 Important Note: We do not accept returns for opened, used, or perishable items due to hygiene and safety reasons.

If you need to return a product, follow these simple steps:

1. Contact Us Within 48 Hours

• Call or WhatsApp us at 7908601403.

• Provide your order number, contact details, and reason for return.

• Attach clear photos of the product (if damaged or incorrect).

2. Wait for Approval

• Our team will review your request and confirm if your return is eligible.

• If approved, you will receive return shipping instructions.

3. Ship the Product Back

• Pack the item securely in its original packaging.

• Use a trusted courier service and share the tracking details.

4. Receive Your Refund or Exchange

• Once the returned item is received and inspected, we will process a refund or exchange based on your request.

To ensure a smooth return process, your product must meet the following conditions:

1. Must be unused & unopened – We cannot accept returns for products that have been opened or used.

 2. Original packaging & tags intact – All labels, seals, and packaging should be in place.

 3. Return request within 48 hours – Late return requests may not be accepted.

 We cannot accept returns for:

• Spices & perishable goods (if opened).

• Discounted or promotional items (unless damaged or defective).

• Items without proper proof of purchase.

Yes, the following items cannot be returned for safety and hygiene reasons:

 Opened spice packs or food products.

 Products purchased on sale or during promotions.

 Used or damaged items (unless due to our error). Tip: If you’re unsure whether your product qualifies for a return, feel free to contact our customer support team.

Once your return is received and approved, the refund process is as follows:

 Refund Method: The amount will be credited to your original payment method (e.g., bank, credit card, UPI, etc.).

 Processing Time:

• 7-10 business days after return approval.

• The exact time depends on your bank’s processing policies.

 If you don’t receive your refund within 10 days, contact us for assistance.

Yes! If you receive a damaged or defective item, we offer a free replacement (subject to availability).

 Exchange Process:

1. Contact us within 48 hours of delivery.

2. Share order details & product images.

3. If approved, we will ship a replacement product at no extra cost.

 Note: If the product is out of stock, we will offer a refund instead of an exchange.

Shipping Costs Policy:

 If the issue is from our end (wrong item, defective product):

• We cover return shipping costs.

• We arrange for free pickup (if available in your location).

 If the return is due to customer preference:

• The customer bears the shipping costs.

•Use a reliable courier and share tracking details with us.

For any return, refund, or exchange queries, reach out to us:

 Phone: 7908601403

 WhatsApp: 7908601403

 Website: Manpasand Spices

 Support Timing: 10 AM – 6 PM (Monday to Saturday)